Feedback

Service, quality and a positive customer experience mean everything to us. So we can ensure we continue to offer a first-class service please use this questionnaire to tell us how you feel about your experience when dealing with us.

You will see a number of statements describing the people you dealt with, the service you received and the way we communicated with you. Once you have read the statement, just state your level of agreement by clicking on the relevant box. This is followed by a few questions where you have the opportunity to influence how we do things in the future.

Many thanks for your time.

Your details

 
Preferred method of communication :

Your feedback

People

  Completely agree Completely disagree
Our people act professionally
Our people are responsive to your needs
Our people are helpful, knowledgeable and polite
Our people are accessible

Services

  Completely agree Completely disagree
We are easy to do business with
I am able to speak to the right person at the right time
We deliver on our promises
We meet your expectations in a timely manner

Communication

  Completely agree Completely disagree
We keep you informed at all times
We communicate clearly and precisely, and in a way that is easy to understand.
Our website is informative
Our website is easy to navigate

We provide

General insurance:

General commercial insurance, Restaurant insurance, Leisure insurance, Recruitment insurance, Property insurance, Travel insurance, Home insurance, Motor insurance

Financial Services:

Mortgages, Savings and investments, Retirement planning, Wealth Management, Protection, Inheritance tax planning

Healthcare insurance:

Group private medical insurance, Individual private medical insurance, International travel insurance, Dental plans, Cash plans, Employee Assistance Programmes

Call us on: 0161 228 0444
Search the site